Frequently Asked Questions
తరచుగా అడిగే ప్రశ్నలు
How long does delivery take?+
Andhra Pradesh & Telangana: 3–4 business days. South India (TN, KA, KL, PY): 4–5 business days. East & North-East India: 5–6 business days. West India (RJ, GJ, MH, GO): 5–7 business days. North India (Delhi, UP, PB, HR, HP): 6–7 business days. Remote areas may take up to 10 days.
Are your sweets made with pure ghee?+
Yes. All our ghee-based sweets use only pure cow ghee. We never use vanaspati or substitutes.
Do you use any preservatives?+
No. Our products are made fresh without preservatives. We recommend consuming within the shelf life mentioned on each pack.
How should I store the products?+
Sweets and snacks stay fresh in an airtight container at room temperature. Pickles should be kept in the refrigerator after opening and always use a dry spoon.
Do you deliver pan-India?+
Yes, we deliver across India. Shipping is calculated based on the delivery pincode's distance from our Visakhapatnam kitchen. Free shipping on all orders above ₹999.
Can I customise a gift box?+
Absolutely. Contact us on +91 63032 81586 or chintadihemanthvijay@gmail.com for custom festive and corporate gift boxes.
What payment methods do you accept?+
We accept UPI, all major credit/debit cards, net banking, and popular wallets via our secure payment gateway.